Dear Customer,
On April 20, 2026, starting at 08:00 AM (CEST), we will be performing scheduled optimizations on our PIM infrastructure. Please note that this maintenance exclusively affects customers using our X3 version.
These measures are designed to ensure long-term system stability and support continuous improvements to platform performance within the X3 environment.
Technical Notes: The operation of the PIM system will not be interrupted during this maintenance according to current planning; the system will remain accessible. However, please consider the following notes for your planning:
Data Processing: During the optimization phase, isolated instances of increased response times (latency) may occur.
Recommendation: To ensure a smooth workflow, we recommend performing particularly extensive data operations or time-critical project tasks outside of the aforementioned timeframe.
We strive to keep any disruptions to a minimum. If you have any questions, our support team is available to assist you.
Best regards
Your CloudLab Support Team
