CloudLab - Linux vulnerability "Copy Fail" - patch installation + reboot required – Incident details

All systems operational

Linux vulnerability "Copy Fail" - patch installation + reboot required

Resolved
Partial outage
Started about 1 month agoLasted about 5 hours

Affected

Cloud

Partial outage from 8:10 AM to 1:10 PM

Webservers

Partial outage from 8:10 AM to 1:10 PM

Updates
  • Resolved
    Resolved

    Dear customers,

    We have successfully completed the installation of the security patch on all systems of our system infrastructure.

    Again we would like to apologize for any inconvenience experienced during these measures and thank you for your understanding and patience.

    If you have any questions, please feel free to contact our support team at any time.

    Best regards
    Your CloudLab Support Team

  • Identified
    Identified

    Dear customers,

    Just before the weekend, the Linux vulnerability known as ‘Copy Fail’ – which grants attackers root privileges – came to light.

    In order to preserve the security and integrity of our system infrastructure we are actively installing newly published security patches on all of our systems.

    The installation of said patches requires a reboot of the systems, leading to a brief system inavailability of 60 - 90 sec.

    We apologize upfront for the inconvenience and will strive to keep any service interruptions as short as possible.

    If you have any questions, please feel free to contact our support team at any time.

    Best regards
    Your CloudLab Support Team