CloudLab - Maintenance of our Personalization Server – Maintenance details

All systems operational

Maintenance of our Personalization Server

Completed
Scheduled for 07.01.2025 at 7:00 AM – 7:21 AM

Affects

Cloud

Under maintenance from 7:00 AM to 7:21 AM

Webservers

Under maintenance from 7:00 AM to 7:21 AM

Production File Generation

Under maintenance from 7:00 AM to 7:21 AM

Live Preview

Under maintenance from 7:00 AM to 7:21 AM

Updates
  • Completed
    07.01.2025 at 7:21 AM
    Completed
    07.01.2025 at 7:21 AM

    Dear Customer,

    the maintenance has been successfully completed, with no interruptions to our services. Should you unexpectedly notice any difficulties, please feel free to contact our support team.

    Thank you for your patience, understanding, and continued trust in our services.

    Your CloudLab Support Team

  • In progress
    07.01.2025 at 7:00 AM
    In progress
    07.01.2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    07.01.2025 at 7:00 AM
    Planned
    07.01.2025 at 7:00 AM

    Dear Customer,

    We are writing to inform you about an upcoming scheduled maintenance that will affect our personalization servers. This maintenance is crucial for ensuring the continued reliability and performance of our services.

    On January 7th, 2025, between 8:00AM and 9:00AM CET, we will be performing essential maintenance work. During this time, there will be a short-term interruption in the preview functionality and PDF generation. While we expect the disruption to last only a few minutes, we recommend preparing for a maximum downtime of approximately 60 minutes.

    We understand the inconvenience that any downtime may cause, and we assure you that our team will work diligently to minimize the impact and complete the maintenance as swiftly and smoothly as possible.

    Thank you for your patience, understanding, and continued trust in our services.

    Your CloudLab Support Team