CloudLab - Notice history

Dear Customer,

On Thursday, August 28, 2025, starting at 09:00 AM CEST, we will perform scheduled maintenance in your datacenter.
As part of this maintenance, the links to the documentation will be updated following adjustments in the tooltips.

This maintenance applies exclusively to customers running our software in version X3.

We do not expect any service interruptions during this maintenance. However, as a precaution, please be prepared for a possible downtime of a few minutes up to a maximum of one hour, in order to cover any eventualities.

This maintenance is part of our ongoing commitment to provide you with the highest level of stability, security, and service quality. We sincerely thank you for your understanding and your trust.

If you have any questions or need assistance, our team will be happy to support you at any time.

Your CloudLab Support Team

Dear Customer,

On Tuesday, July 8, 2025, starting at 7:00 AM CEST, we will be performing scheduled maintenance on our network infrastructure. The purpose of this maintenance is to further improve the stability, security, and long-term performance of our systems.

Please note: This maintenance applies only to customers using CloudLab’s Software Version 6 or earlier, excluding systems that were already part of the July 1 maintenance.

The maintenance window will last approximately 1 hour. During this time, we expect a brief interruption of up to 5 minutes.

Thanks to the redundancy mechanisms we have in place, we do not expect further disruptions. However, as a precaution, please be aware that minor performance fluctuations may occur. Therefore, we kindly ask you to prepare for a possible downtime lasting up to the full duration of the maintenance window—purely as a precaution.

This maintenance is part of our ongoing commitment to provide you with the highest level of availability and service quality. We sincerely thank you for your understanding and your trust.

If you have any questions or need assistance, our team is always available to support you.

Your CloudLab Support Team

Dear Customer,

On Tuesday, July 1, 2025, starting at 7:30 AM CEST, we will be carrying out scheduled maintenance on our network infrastructure. The purpose of this maintenance is to further enhance the stability, security, and future viability of our systems.

Please note: This maintenance applies only to customers using CloudLabs Software Version 6 or earlier, as well as those working with our template gallery. The maintenance window will last approximately 1 hour. We expect an outage of a around 60 seconds during this time.

Thanks to the redundancy mechanisms we have in place, we do not expect further disruptions. However, we would like to inform you as a precaution that, during maintenance work of this kind, minor performance fluctuations cannot be completely ruled out. Therefore, we kindly ask you to prepare for a potential downtime lasting up to the full duration of the maintenance window of 1 hour, purely as a precaution.

This maintenance is an important part of our strategy to continue providing you with the highest level of availability and service quality in the future. We sincerely thank you for your understanding and your trust.

If you have any questions or require assistance, our team is, of course, always available to support you.

Your CloudLab Support Team