CloudLab - Notice history

Dear Customer,

we are writing to inform you about an upcoming scheduled maintenance that is crucial for ensuring the continued reliability and performance of our services. On May 16th, 2024, between 10:00AM and 06:00PM CEST, we will be performing general maintenance work on our system. This maintenance is necessary and must be carried out during the daytime to allow our team to monitor the live environment and immediately address any changes or issues that may arise.

Although our infrastructure is designed with redundancy to minimize disruptions, there is still a possibility of short-term outages in accessibility during this maintenance window. We do not anticipate any significant interruptions, but we want to make you aware of the potential for brief service disruptions.

We understand the inconvenience that any downtime can cause, and we assure you that our team will work diligently to complete the maintenance as swiftly and smoothly as possible. Should there be any temporary service disruptions, we kindly ask for your patience and understanding.

Thank you for your cooperation and continued trust in our services.

Your CloudLab Support Team

Dear Customer,

to further enhance the security of our network environment and optimize system performance, we are conducting a scheduled update of our firewall systems. This update is a vital part of our ongoing efforts to ensure the integrity and reliability of our services.

What to expect? The update, set to begin at April, 18th 2024, 8:00 PM CEST, will be brief, but during this time, there may be a temporary disruption in system availability. These disruptions should last only a few seconds, and most users are unlikely to notice any impact.

Why is the Update necessary? Updating the firewall is crucial to address new security challenges and to ensure that our systems remain robust against the latest threats and vulnerabilities. Additionally, such updates enable improvements in the speed and efficiency of our network.

What should you do? We ask all users to prepare for this brief interruption and plan accordingly. It is advisable not to perform any critical operations during this time window. Should you encounter any unexpected issues after the update, please contact our support immediately.

We appreciate your understanding and patience as we perform these necessary maintenance activities to enhance the quality and security of our services.

Best Regards

Your CloudLab Support Team

Dear Customer,

to further enhance the security of our network environment and optimize system performance, we are conducting a scheduled update of our firewall systems. This update is a vital part of our ongoing efforts to ensure the integrity and reliability of our services.

What to expect? The update, set to begin at April, 17th 2024, 11:00 PM, will be brief, but during this time, there may be a temporary disruption in system availability. These disruptions should last only a few seconds, and most users are unlikely to notice any impact.

Why is the Update necessary? Updating the firewall is crucial to address new security challenges and to ensure that our systems remain robust against the latest threats and vulnerabilities. Additionally, such updates enable improvements in the speed and efficiency of our network.

What should you do? We ask all users to prepare for this brief interruption and plan accordingly. It is advisable not to perform any critical operations during this time window. Should you encounter any unexpected issues after the update, please contact our support immediately.

We appreciate your understanding and patience as we perform these necessary maintenance activities to enhance the quality and security of our services.

Best Regards

Your CloudLab Support Team